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Since items are natural products, some variations may occur, which make them unique. Depending on the country of origin of a tree, the heart wood color ranges from light reddish beige to dark reddish browns (sometimes with black swirls). Due to humidity, the wood ages and some small cracks appear in the grain over time depending on where you live. It's a little piece of life transported straight into your home. Direct sunlight can cause more checking on the ends (cracking), but simply rub in a wood preservative or wax to seal again and enjoy the beauty of one-of-a-kind piece! These are not acceptable reasons for a return